Agenda

Performance Scrutiny Committee - Place and Corporate - Monday, 30th September, 2024 2.00 pm

Venue: Committee Room 1 / Microsoft Teams

Contact: Neil Barnett Scrutiny Adviser

Items
No.	Item
1.	Apologies
2.	Declaration of Interest
3.	Customer Contact Improvement Project PDF 111 KB a) Officer presentation b) Committee questioning and discussion c) Formation of comments and recommendations Additional documents: Item 3.1 - Customer Contact Improvement Project Paper - Scrutiny 30.09.24 , item 3. PDF 414 KB
4.	Scrutiny Adviser Reports PDF 142 KB a) Actions Arising (Appendix 1) b) Forward Work Programme Update (Appendix 2) c) Outcomes Monitoring (Appendix 3) Additional documents: Item 4.1 - Action Sheet v2 , item 4. PDF 109 KB Item 4.2 - PSC - Place FWP 24-25 , item 4. PDF 90 KB Item 4.3 - Outcomes Sheet v.2 , item 4. PDF 104 KB
5.	Minutes of the previous meetings held on 22nd July 2024 and 29th July 2024 PDF 139 KB Additional documents: Minutes , 29/07/2024 Performance Scrutiny Committee - Place and Corporate , item 5. PDF 125 KB