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Agenda and minutes

Venue: Committee Room 1 - Civic Centre. View directions

Contact: Daniel Cooke  Scrutiny Adviser

Items
No. Item

1.

Declarations of Interest

Minutes:

None

2.

Mid-Year Service Plan Reviews 2018/19 pdf icon PDF 96 KB

Additional documents:

Minutes:

Adult and Community Services Mid-Year Service Plan Reviews

 

The Service Manager for Adult and Community Services presented each of the five objectives individually and invited the Committee to ask relevant questions at that time.

 

Objective 1

 

           The Committee enquired whether the IAA Provider Forum had been implemented or was in progress, Members asked for an update on the objective. The Officer explained that the IAA Forum was linked to the Care Navigation Joint Forum, and that the Authority would be working closely with partners for better integration within the IAA service, the Officer went on to say that the process had been ongoing to establish key partners for the IAA services.

 

           A Member asked Officers if there were any other agencies such as Sight Cymru within the Third Sector Partnership. The Cabinet Member for Social Services replied explaining that the Authority were not aware of any other agencies such as Sight Cymru with in the Third Sector Consortium, he also said that Sight Cymru Service had made a positive impact as previously there had been up to two years waiting for assessments.

 

           The Members enquired how the Authority managed and monitored an outside body. The Officer replied that the Authority looked at the level of service the outside body provided to the Authority and citizens of Newport. The Officer explained that the Authority gathered information from visits with staff, monitored complaints, and spoke with Social Workers to ensure that contracts had been upheld. The Members also asked Officers what would have happened if failings to the service were identified. The Officer explained that the Authority had never experienced that scenario, however if that situation did arise then there were a number of measures and processes that would be implemented. These measures and processes included setting up an improvement plan, setting timescale for resolution, monitor the improvements, work with Social Services and the Safeguarding Hub, and if the issues still remained the Contract Department would be involved. 

 

           The Committee expressed concerns over a historic event involving a Nursing Home that failed to provide the contractual service to the residents of the home. The Member asked what would the cost be if that situation were to arise again.  The Strategic Director – People informed the Committee that this scenario was very infrequent, and that the Authority had only needed to engage with one domiciliary care providers about meeting their contractual obligations. The specifics included thee robustness of their business model, and not the level of care. Officers agreed that an action point be made to capture any future safeguarding situation or issues that ever arose.

 

           Members asked the Officers how many domiciliary care providers operate within Newport, what checks and training were carried out to ensure the safeguarding of the service users.  The Officers detailed there were 26 domiciliary care providers working within Newport. All staff must have a current DBS check, attend and maintain the appropriate level training, along with having business insurance. Members wish to  ...  view the full minutes text for item 2.