Agenda

Liaison Meeting with Community Councils - Thursday, 9th December, 2021 6.00 pm

Venue: Committee Room 1 - Civic Centre. View directions

Contact: Pamela Tasker  Governance Support Officer

Items
No. Item

1.

Apologies

2.

Minutes from the Last Meeting: 15 September 2021 pdf icon PDF 321 KB

3.

Matters Arising

A response has been received from Silvia Gonzalez-Lopez Service Manager Waste and Cleansing in relation to a question posed by the Marshfield Representative at the last meeting about whether fly tipping had increased or decreased as a result of the booking system. The response is as follows:

 

Regarding the question about fly tipping, we have seen no correlation between fly tipping and changes to our HWRC. We need to highlight that, recent changes to the way the site operates have meant improved conditions and longer opening hours, which has enabled the site to increase its recycling from 65% to 90% and meant NCC has been awarded with the HWRC of the year 2021 award. The new system has eradicated issues with queuing and traffic building up in the SDR and currently there is no waiting time at all, and residents can generally book slots to visit the site from one day to the next.

 

Fly tipping is a criminal activity that the vast majority of our residents would not entertain. A significant proportion of fly tipping is carried out by commercial operators, who cannot not use the HWRC and have a legal obligation to dispose of their waste in line with relevant legislation.

 

 

4.

Carbon Literacy Training

Discussion with Nicola Dance- Senior Policy & Partnership Officer and Alun Prescott- Neighbourhood Hub Manager

5.

Customer Complaints- Contact Centre

Discussion with Ceri Foot Service Manager- Customer Services and Karen Gregg Systems Development Manager

6.

Response times from Newport City Council Officers

7.

Any Other Business

9.

Webcast of Meeting