Decision details

CAB 50/17 

Improvement Plan 2016-18: Year End Review

Options Considered/Reasons for Decision

The Leader of the Council presented the report, outlining the progress made in 2016-17 towards delivery of the current Improvement Plan.  It was noted that overall progress was assessed as being “good”, with most improvement objectives performing well.  In particular, excellent progress had been made against Objective 2, “ensuring people have the right social services to meet their needs”.  The report also highlighted that this was the sixth consecutive year where the number of informal (stage 1) complaints had decreased since the recording process began in 2011.

The Leader reported that All Wales performance data for last year was due to be released today, and would undergo consideration by Scrutiny before being reported to Cabinet’s next meeting.  The Leader also noted the excellent work being done around NEETs, and the challenge to now maintain the high performance in that area.

Commenting in support of the report, Cabinet Members praised the positive progress being made against a difficult financial backdrop.

Decision:

To note the contents of the report, to commend the areas of successful service delivery and to recommend the report to Council.

Consultation

Leader of the Council, Cabinet, Chief Executive, Strategic Directors, Heads of Service, Service Managers.

Implemented By:   Head of People and Business Change